Service Reviews For Sport Clips Haircuts of Valencia

3 rating

I have to say very disappointed and now will have to find a new place to get my haircut. But when I feel I am disrespected I move on. I started coming to Sportsclips in Valencia about a year ago. Leann did an amazing job cutting my hair, and by the way gives amazing service to each and every one of her clients. Leann is the only reason I give a 3 rating and not a 1. Recently Leann cut back her hours so I start trying other stylists. It didn't work out for 2 of them but then I tried Callie for the first time today. I have to say she did a great job cutting my hair, not as good as Leann but close. I mentioned to Callie I will bring my 2 boys later in the afternoon after they get out of school and she mentioned she gets off at 4 pm. I called in at 2:55 pm and they informed just come as soon as possible and Callie can fit them in by 4. we arrived at 3:10 pm and by the time entered into system it was 3:20 which we were next in line. What disrespected me was when Callie finished with her last haircut it was 3:35 pm and she mentioned she would only be able to take one appointment not 2. But in observing her last appointment she was engaged in casual conversation with her last appointment and basically wasted an additional 10 min thus not being able to take an additional 2 appointments and informing can only do one. She then went on to back track and say ok I'll do both appointments, but at that point I felt very disrespected by the initial comment that I decided to leave. Very disappointed. I always recommend Leann although I cannot give business to an establishment that doesn't treat each and everyone of their clients at high standards or attempt to try.

5 rating

I love going to this location. They always make my son look his best. Their staff is always so friendly. I won't go anywhere else.

Rated 4.0 out of 5.0 based on 2 Client reviews

3
David W. | October 8, 2018 Service

"I have to say very disappointed and now will have to find a new place to get my haircut. But when I"

5
Staci S. | September 30, 2017 Service

"I love going to this location. They always make my son look his best. Their staff is always so frien"